Profile deletions are irreversible, and you will not be able to reuse the email address again for Ingress. Once you have confirmed you'd like to proceed with deleting your profile, we cannot honor any cancellations received afterward.
Note: Having your Ingress profile deleted is not equivalent to an account reset. If we delete your profile, you will not be able to play Ingress anymore with this email address, and your codename may not be available to reuse. You also have the option to change your faction or your codename.
Also, if your Ingress account is linked to Niantic Trading Post, you will lose access to Niantic Trading Post once your account is deleted.
To request the deletion of your account:
- In the Ingress App, sign-in to the account you want to delete
- Open your Settings
- Scroll down to the "Delete my Ingress account"
- Click on the "Delete" button
- If you are sure you want you account delete, click " OK"
- We are going to sent you an email for confirming your identity and your deletion request, respond to the email using the instructions provided
- Wait until the reception of the confirmation of your account deletion
This will completely remove your account from our system.
Note: If you request the deletion for your game account linked to Niantic Wayfarer, your deletion request will include data submitted to the Wayfarer program via this game account. If you contribute to Wayfarer via another Niantic game, these contributions will be unaffected and you will continue to be able to access the Wayfarer portal via the eligible account associated with this game.
Please note that, if you use the Hide My Email feature in your Apple ID, you’ll need to provide our support team with this obfuscated email address. Learn more about Hide My Email at the Apple Support Center.