Need to get in touch with us? Choose a topic below so we can provide you with the most relevant support contact options:

Report a Bug or Provide Feedback

To report a bug or provide feedback in Peridot, please reach out to in-app support. Tap the backpack > Settings >> Scroll all the way down and tap on Contact Us.

Report Cheating or Harassment

We have an automated reporting system you can access via in-app support. To report a person or service violating the Terms of Service, tap the backpack > Settings >> Scroll all the way down and tap on Contact Us.

Billing and Refunds

All payment and billing related questions must be handled in-app. Tap the tap the backpack > Settings > > Scroll all the way down and tap on Contact Us to begin a conversation.

Request modification or removal of an in-game location (Habitat)

If you believe an in-game location should be modified or removed, you can submit a request for us to review an in-game feature representing a real-world location. Please visit " Reporting Issues with an In-Game Location" for information on how to submit this request.

Delete my Account

Requests to delete your account can be submitted from within the game under setting > "Delete my account".
You can also on the web, fill out this form and select "Delete my account" under the issue type dropdown menu.

Request my Data

Request your data by contacting us through the support menu in the app.

Login Help

If you have trouble signing-in the app, you can contact us through this form to get some help, select the option:  "Sign-in issue".